LINK FIXER by SMASHSEND
Update Email Links After Sending
Made a mistake? Product page moved? No problem. Update destination URLs in sent emails instantly without losing analytics or requiring recipients to take any action.
yoursite.com/prodcut (typo!)yoursite.com/product ✓Why Use Link Fixer?
Your safety net for email campaigns
Fix Mistakes Instantly
We've all been there - you send a campaign and notice a broken link. Instead of sending an apology email, simply update the destination URL.
Preserve All Analytics
When you update a link, all existing click data, engagement metrics, and analytics remain intact. You don't lose any historical data.
Seamless User Experience
Recipients don't need to do anything. When they click the link, they're automatically redirected to the new destination.
Business Continuity
Product discontinued? Page moved? Sale ended early? Update links to keep the customer journey smooth and professional.
How to Use Link Fixer
Update links in sent campaigns in just 4 simple steps
Access Your Campaign
Go to Campaigns in your SMASHSEND dashboard, find the sent campaign you want to update, and navigate to the Link Management tab.
View Your Links
You'll see two types of links in your campaign:
Regular Links
Standard web links that can be updated at any time. These are the links you'll be able to modify.
Dynamic Links
Personalized links with variables like {{unsubscribeUrl}}. These cannot be updated as they're unique to each recipient.
Update the Link
Find the link you want to update, click the Update button, enter the new destination URL, and click Update link.
Verify the Update
The change takes effect immediately. Test the link by clicking it in a sent email and verify that analytics are still tracking properly.
Note: Updates are instant and apply to all future clicks. Previous clicks retain their original destination in logs.
Real-World Use Cases
See how Link Fixer saves the day in common scenarios
📦 Product Update
You sent a campaign promoting a product that's now out of stock.
Update the link to point to a similar product or a "notify me" page.
📍 Event Changes
An event you're promoting changed venues or dates.
Update all registration links to the new venue information.
✏️ Typo in URL
You accidentally typed "prodcut" instead of "product" in a URL.
Fix the URL to the correct spelling without sending a correction email.
🎉 Extended Sale
Your sale was so successful you extended it, but the link says "ends today."
Update to a new landing page with the extended dates.
What You Need to Know
Understanding Link Fixer capabilities and limitations
What You Can Update
- Regular URLs and web links
- Product and landing pages
- Download and resource links
- Event registration pages
- Any standard HTTP/HTTPS link
What You Cannot Update
- Dynamic/variable links ({{variables}})
- Unsubscribe and preference links
- Email tracking pixels
- Links in plain text emails
- Mailto: email links
Frequently Asked Questions
How quickly do link updates take effect?
Immediately. As soon as you save the change, all future clicks go to the new destination. There's no delay or propagation time.
Can recipients tell a link was updated?
No, the update is completely transparent to recipients. They'll be seamlessly redirected to the new destination without any indication that the link was changed.
Can I update links multiple times?
Yes, you can update links as many times as needed. Each update replaces the previous destination, and all analytics remain intact.
What happens to clicks before I updated the link?
They still count in your analytics. The historical data shows they clicked the link, even though the destination changed. This preserves your complete campaign performance data.
Is there a limit to how many links I can update?
No, you can update as many links as needed in your campaigns. There are no restrictions on the number of updates you can make.
Never Worry About Broken Links Again
Link Fixer is your safety net for email campaigns. Start sending with confidence knowing you can make updates if needed.